Frustrated with the Galaxy S9’s calling issues, some users in Israel have filed a class action lawsuit against Samsung Electronics and its regional importer Suny Cellular Communications Ltd. The lawsuit mentions custodia iphone 8 swarovski that the plaintiff purchased custodia a6 plus samsung 2018 two units of custodia cover huawei y6 2018 the Galaxy S9+ and had been facing calling issues on both of them. It is worth pointing out that even one of our units has issues like calls going mute abruptly and having distortions from time to time. Here is how the issue is described in the petition:
The applicant has discovered that during cellular conversations, the user encounters alternating loss of hearing custodia cover iphone 7 8 se2020 on the other side of the call for a few seconds at a time (usually between 5 samsung galaxy note 10 plus hoesje and 10 seconds). In other cases, the fault is expressed in a cover rigida iphone 6 fragmentary sound (which creates a feeling custodia silicone samsung s4 mini of cover iphone ragazzo distorted reception) that does not allow for an custodia cover samsung a5 custodia termica iphone audio conversation at all, and requires the severance of the conversation and the creation of a renewed connection.
Apart cover dsquared iphone xr from the above calling issues, the petition also mentions that custodia samsung a5 2016 portafoglio Samsung has removed the ability to record calls by popular third party software. The plaintiff says none of this is informed to the customer during the unveiling or marketing of the devices.
Updates reportedly failed to fix the issuesAccording to the lawsuit, when the complainant reached out to the network operator Cellcom regarding the calling issues, cover iphone 4s mercedes the operator informed that the issue is not related to samsung mobile alcantara cover custodia compatibile con samsung galaxy note 8 the network but the software on the device. The operator also informed that Samsung is working on a software update to fix the issue. The plaintiff also reached out to Samsung who acknowledged the problem and said two software updates had been released to address the issue. According to the plaintiff, however, none of the two updates seem to have fixed the calling issues.
The petition also says that the plaintiff did some investigation and concluded that calling issues are custodia cover huawei p20 lite not because of the software but due custodia libretto iphone 6 to the incompatibility of the processors used in these devices with cellular networks in Israel. The petition doesn’t offer any details about the nature of the investigation and how the plaintiff arrived at the above conclusion.
The petition alleges apple store cover iphone x that “out of greed or at least negligence,” Samsung continued selling the defective devices even after being aware of the calling issues. The lawsuit is requesting the court to entitle themembers in the suit to return their phones for a full refund along with compensation for each day the devices were in use…